Privacy Policy

At Schaumburg Dental Studio, your privacy and the security of your personal, health, and communication information are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our office, use our services, interact online, or choose to receive SMS messages from us.

1. Information We Collect

We may collect the following information:

• Personal Details: Name, date of birth, contact information.
• Health Information: Dental and medical history, treatment plans, and clinical records.
• Financial Information: Billing, insurance, and payment details.
• Communication Records: Emails, phone calls, messages, and SMS messages you opt to receive.
• Online Information: Data from our website, such as cookies, IP addresses, and usage activity.

2. How We Use Your Information

Your information is used to:

• Schedule, confirm, and remind you of appointments.
• Provide updates on treatments, office notices, and other necessary information.
• Process payments and insurance claims.
• Respond to inquiries and improve our services.

If you opt to receive SMS messages, we use your phone number to send:

• Appointment reminders and confirmations.
• Treatment updates and office notifications.
• Occasional promotional offers relevant to your care.

Message frequency may vary based on your interactions with our office, and standard message and data rates may apply.

3. Consent, Participation, and Opt-Out

By providing your mobile number and opting in, you consent to receive SMS messages from Schaumburg Dental Studio. Participation is available to all patients who provide valid consent. Patients under 18 may enroll only with the consent of a parent or legal guardian.

You can stop receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

4. How We Share Your Information

We do not sell your information. Sharing occurs only when necessary:

• With other healthcare providers for treatment purposes.
• With insurance companies for billing or claims.
• With the authorities if required by law.

5. Your Rights

You have the right to:

• Access or request a copy of your records.
• Request corrections to your information.
• Limit certain uses or disclosures.
• File a complaint if your privacy rights are violated.

6. Data Security

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, or misuse, in line with HIPAA and industry standards.

7. Carrier & SMS Notes

SMS message delivery may be subject to carrier restrictions. Schaumburg Dental Studio is not responsible for delayed or undelivered messages.

8. Contact Us

For questions or concerns regarding your privacy or SMS communications:

Schaumburg Dental Studio

Address: 219 W Golf Rd, Schaumburg, IL 60195

Email: office@sdsdentist.com

Phone: (847) 882-3333